
State Farm® Insurance Agent Carl Nguyen
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Corinna Daninger
March 21, 2025
"Working with Kevin, on Carl Nguyen's team, was a great experience! He is saving me a crazy amount of money on my car insurance with better coverage! I highly recommend this group. Excellent communication and fantastic customer service. I am already sending them friends to get a quote! Thank you, Kevin for your help and ease in making this change for me. I had been with the same Car insurance company since 1992. Until they decided to start price gouging me! Don't wait... Call now. I should have made the switch sooner."
"Thank you for your review, Corinna. Kevin is one of a kind who loves serving and offering the right protection our customers while saving them money. Appreciate your referrals and continued business! "
monica charlier
March 18, 2025
"My rep was Kevin and he was great to work with he was able to get my insurance cut in half with all the same benefits such a smooth transaction."
"Thank you, Monica, for your review. Kevin is personable and experienced. So glad he can save you money on your auto insurance! "
Ana Zelaya
March 15, 2025
"I recently had the pleasure of working with Gaby. They made the insurance process a walk in the park. Friendly, knowledgeable, and always ready to tackle my questions. I highly recommend them to anyone looking for an insurance agency that puts customers first. Saved me hundreds on home and auto."
"Thank you for your review, Ana! Gabby is a tremendous asset to our team and customers. Glad to hear you had a great experience with her. "
Yolanda Rivera
March 15, 2025
"Amazing customer service I received from Gabi! Very knowledgeable and took the time to explain details of the policy at question."
"Thank you for your review, Yolanda! Gabby has been with State Farm for over 15 and is well-versed in the insurance industry. Appreciate your time! "
Jenna Weber
March 13, 2025
"I have had the best experience with Kevin Wolfe!! Not only is he extreamely knowledgeable but he's also someone who you can see truly loves his job and is great at it!! He literally cut my monthly cost in half and set me up for a life insurance policy for my daughter and I!! Kevin was so accomadating because I literally rescheduled a dozen times and he always happily made time for me. Best decision ever and really helps my family save a lot of money! Thank you Kevin, and State farm!!!"
"Thanks, Jenna, for the review. Kevin is tremendous at what he does. He loves his work and he loves taking care of customers! We appreciate your business! "
Elisha Princess
March 5, 2025
"So I received a call from an agent on 1/20/25 stating he could save me money on my car insurance if I switched from progressive. So I agreed because the policy was about $40 less a month than what I was paying. So I received all documents and ID cards and driving device. Then on Monday 3/3 I received a letter from the DMV stating my license will be suspended on 3/13/25! I was completely shocked! It stated I haven't had insurance since Progressive was cancelled. I called Carl Nguyen's office to find out what's going on. After giving them my VIN number multiple times over the phone to a rep named Matt, still couldn't get the VIn correct. I had to go take a picture of it on the car which was the same number I had provided many times. Then he said someone messed up the vin and they had the wrong car on the policy so that's why it was never registered by the DMV. Then the original agent Daniel called and said he was working on a new policy and asked if I wanted the same coverage as what was on the wrong vehicle I said yes because I assumed Daniel had given me the right coverage I wanted since the beginning. Then I get a call from a lady named Annetta and she went over the coverage and they decided on their own to give me basic coverage on a brand new and pick other coverage I did not want. So then I realized Daniel had me paying for basic coverage on the wrong vehicle for almost two months. Then I was asked for mileage proof, registration proof and proof of the suspension letter from the DMV. All this because THEY messed up a VIN! It doesn't make sense since this is what they are suppose to be experts in. Also both Matt and Annetta weren't available when I needed to speak back to them which I should have been priority in this situation. Then I spoke with a nice understanding gentleman named Evan. He seemed to care about what was happening. I asked MANY MANY times for a refund for the two months payments I made and was denied that every time even though I WAS NEVER COVERED BY INSURANCE ACCORDING TO THE DMV AND WASN'T COVERED BY FULL COVERAGE EITHER! I could have lost my car and they would not have done anything to help me even though this was a complete screw up by a whole company. Evan spoke to Carl and he refused to give me a refund!!!! Then on Wednesday I spoke to Evan and he quoted me and everything seemed like it was going better. The quote ended up being less than what I've been paying for two months!!!! At this point I asked again for a refund because now I have been paying more than i was suppose to. But instead Matt called to asked me for payment to start a new policy even though I paid two months for ABSOLUTELY NOTHING and OVERPAID. He then said the company will take over 3 weeks to send me a refund and they will DETERMINE how much they owe me. I've had a a license for 30 years and no insurance ever messed up a vehicle. This is the first time in 30 years I have received a letter from the Dmv stating that my license will be suspended due to not having insurance. It's mid afternoon on Wednesday and I contacted State Farm since Monday and still no email with a new policy and no refund. I WILL NEVER RECOMMEND THIS COMPANY. THERE IS NOTHING BUT INCOMPENTENT AGENTS AND OWNER WHO WILL NOT DO THE RIGHT THING. I still don't have insurance and my license will be suspended 3/13/25. Thanks State Farm"
"Dear Elisha- thanks for the feedback. We have spoken a few times between us. The Vin# was off by 1 digit which created a same car/make/year but different model. We sent you paperwork in 1/20/25 to sign (which you did) on several docs showing the vehicle and coverages. I accepted my team member’s human error by physically going to the DMV and spent 3 hrs to rectify the situation and clear your suspension the same day you requested. As for the coverages and other things you have mentioned, please give me a call to discuss further! Thank you! "
Madeline Killam
March 1, 2025
"I recently had the pleasure of working with Javier Reyes. He made the insurance process a walk in the park. Friendly, knowledgeable, and always ready to tackle my questions. Your service is A+++! Fast response and always helpful! I am 100% satisfied! Also, the rate was very good."
Daniel Belove
February 25, 2025
"Javier is a phenomenal partner and made the process of obtaining homeowners insurance easy and seamless. He took the time to educate me on the details and patiently walked me through my options, helping me to select the best policy to meet my needs. He went above and beyond in working with my lender to troubleshoot issues and make sure we made it to close. I highly recommend Javier, he will take great care of you."
"Thank you, Daniel, for your review! Javier has extensive knowledge in the insurance and homeowners industry. We are thankful he is on our team. Glad the closing went well and appreciate your business! "
Thuy Tran
February 24, 2025
"I very happy to meet Alex in StateFram the office. He so super nice to explain and try to find down good one for me. Need come and see him every-one."
"Thank you so much for the review, Thuy! Alex is very knowledgeable and cares for his customers. Appreciate your continued business with us! "
Erin McMorrough
February 18, 2025
"Kevin Wolfe was very helpful and thorough, and was able to save me a good amount of money on my car insurance. Great customer service and support - I would definitely recommend Kevin and Carl Nguyen’s State Farm agency for any insurance needs!"
"Thank you, Erin, for your review. Kevin is outstanding and loves to serve and protect customers like you. We appreciate your business! "
Chrissy
February 16, 2025
"I recently stopped in to address some concerns I had about my car insurance policies. I'd read the positive reviews about Julie and decided she was the person I wanted to speak with. She did not disappoint. She was very kind and patient and I could tell with all the years she's been in the business, she knew her stuff! She was very helpful and explained things that I had questions about. I got the answers I needed and left knowing I had the coverage I wanted. Thank you very much for your time, Julie!"
"Thank you so much for your review, Chrissy! Julie has been in this same office location for over 28 years. She is a wealth of knowledge and she offers great service to everyone! Appreciate your trust and confidence in Julie and our agency! "
Laura Rios
February 11, 2025
"Kevin Wolf was incredibly helpful in getting me the best deal on my auto insurance. He was very patient, guiding me through the entire process and making everything easy to understand. Thanks to him, I got a great discount, significantly lowering my rate compared to my previous policy. Highly recommend his services!"
"Thank you for the review, Laura. Kevin is outstanding and thorough. He always keeps the customers’ best interest at hand. Appreciate your continued business! "
Dominick Vicari
February 10, 2025
"My family and I have been insured for over 45 years with this State Farm Office of which we have had the pleasure of working with Julie Harper for the last 28 years. Her knowledge, experience and excellent customer service has been an incredible asset to us in this ever changing industry. Thanks again Julie !!!"
"Dear Dominick- than you your review. Julie is a wealth of knowledge and is a tremendous asset to this agency. She always delivers a remarkable service to our valued customers. Appreciate your loyalty and your continued business with us!"
Rachel Brignoni
February 7, 2025
"Javier has been an excellent resource. Our engagement with him has been wonderful. He is knowledgeable, friendly and efficient. He gets back to me quickly and has helped our family tremendously with improving coverages and decreasing costs. It is a Win-Win partnership."
"Thank you for the review, Rachel! Javier is very knowledgeable and is a tremendous asset to our agency. Glad he was able to be of resource to you! Appreciate your continued business! "
Len Kravitz
January 26, 2025
"We have been with this agency for 40 years and Julie Harper has always been our go to person when we needed assistance. Julie is engaging, knowledgeable and efficient in assisting the agency’s clients. We recently visited Julie to help us with some questions with our auto insurance and an issue we had with Medicare. She resolved all questions and issues in a friendly and professional manner. Thank you again, Julie, for your awesome assistance. You will always be a 5-Star with us."
"Dear Len- thank you for your review and for your 40 year loyalty to our office. Julie has been here for 28 years and is a wealth of knowledge when it comes to insurance. Appreciate your continued business! "
Yamira Felix
January 16, 2025
"The worst company ever"
"Yamira- thank you for your feedback. We worked diligently with our company resolved the issue you had with your bill even though it was system- generated. Appreciate your patience! "
Francisco Vega
January 10, 2025
"Kevin was very patient,professional ,polite and knowledgeable he save us half the premium.we were paying and gaves us more.protection he even got us a life insurance.Great Work"
"Thank for your kind review, Francisco! Kevin loves to serve and protect customers holistically with all their needs. Appreciate our business with us! "
Corky Lombardo
January 8, 2025
"Very knowledgeable and helpful, very polite and. Help us understand want to thank him.And glad we're in the family too"
"Thank you Corky for your review! Kevin assisted you. He loves and enjoys helping people. Welcome to our agency and Appreciate your business! "
Luz C (lulu)
January 3, 2025
"Javier Reyes ins agent provided me excellent customer service he made sure he quoted me within my budget and protection for my vehicle.when i got off the phone I referred 2 of my friends .carl he's definitely a keeper..thank you"
"Thank you, Luz, for the feedback. Javier has been in the insurance and banking industry for over 20 years. He’s definitely knowledgeable in providing options for every customer. Appreciate your referrals and your continued business with us!"
TraMi Nguyen
January 2, 2025
"Carl Nguyen, Julie Harper and their team are phenomenal. They have taken care of my parents for the last several decades and continue to do so through all the changes that come with getting older. Julie very recently stepped up to assist them in resolving an issue that neither they nor I would have known how to fix. This team is wonderful! Highly recommend!"
"Thank you so much for the review, TraMi. It’s our pleasure to serve and protect for customers like your parents. Julie has over 30 years of insurance experience and she is great at solving/ providing solutions. Appreciate your parents continued business!"
carolina vargas
December 19, 2024
"I will recommend Kevin. After calling different companies, he was the only one who went the extra mile to help me. Thank you, Kevin!"
"Thank you, Carolina, for your review. Kevin is amazing and he is a great asset to the agency. We appreciate your continued business!"
Alan Floren
November 15, 2024
"Have been with State Farm for over 40 years and the reasons are simple. Carl with his team has consistently provided above and beyond quality services and product. Julie for the past 27 years always insures my questions, concerns and policies are exactly what's needed and makes me feel comfortable with the coverage for home and auto. she has been my insurance angel. would highly recommend this highly professional group."
"Alan, thank you for your incredible loyalty over the past 40 years! I'm glad to hear that our team, especially Julie, has been able to provide the quality service and support you need. We truly appreciate your recommendation and look forward to continuing to serve your home and auto insurance needs. If you ever have any questions or need further assistance, our office is always here for you. - Carl Nguyen - State Farm Insurance Agent, Winter Park, FL"
Angela Parsons
November 14, 2024
"Kevin Wolfe was Phenomenal!!"
"Angela, I'm so happy to hear that Kevin provided such phenomenal service! We truly appreciate your feedback and are grateful to have Kevin on our team. - Carl Nguyen - State Farm Insurance Agent, Winter Park, FL"
Bobby Oliver
November 13, 2024
"Carl Nguyen take very proud in his work to care of others very nice person."
"Bobby, thank you for your kind words and the fantastic rating! I'm happy to know you appreciate the care and dedication we put into our work. It's always our goal to provide the best service possible. If you ever need anything in the future, don't hesitate to reach out. - Carl Nguyen - State Farm Insurance Agent, Winter Park, FL"
Miguel Ortiz
October 4, 2024
"Quiero darle las gracias por todo sus buenos servicios que me han proveído y en especial a Doris López ya que gracias a ella y a sus atenciones asia mi persona estoy más que agradecido por todas sus atenciones espero que continuemos así. A todos los que tengan la oportunidad de leer este mensaje les puedo decir que si necesitan una agencia de seguros no duden en contactarlos a ellos los recibirán y los atenderán de una forma muy amable y especial se los recomiendo"
"Miguel, muchas gracias por tus amables palabras y por tomarte el tiempo de compartir tu experiencia. Me alegra saber que Doris ha podido brindarte una atención tan especial y que te sientes satisfecho con nuestros servicios. Valoramos mucho tu recomendación y estamos aquí para ayudarte con cualquier necesidad futura. ¡Gracias por confiar en nosotros! - Carl Nguyen - State Farm Insurance Agent, Winter Park, FL"