State Farm® Insurance Agent Carl Nguyen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Miguel Ortiz
October 4, 2024
5
out of
5
rating by Miguel Ortiz
"Quiero darle las gracias por todo sus buenos servicios que me han proveído y en especial a Doris López ya que gracias a ella y a sus atenciones asia mi persona estoy más que agradecido por todas sus atenciones espero que continuemos así. A todos los que tengan la oportunidad de leer este mensaje les puedo decir que si necesitan una agencia de seguros no duden en contactarlos a ellos los recibirán y los atenderán de una forma muy amable y especial se los recomiendo"
We responded:
"Miguel, muchas gracias por tus amables palabras y por tomarte el tiempo de compartir tu experiencia. Me alegra saber que Doris ha podido brindarte una atención tan especial y que te sientes satisfecho con nuestros servicios. Valoramos mucho tu recomendación y estamos aquí para ayudarte con cualquier necesidad futura. ¡Gracias por confiar en nosotros! - Carl Nguyen - State Farm Insurance Agent, Winter Park, FL"
christopher Ewart
September 16, 2024
5
out of
5
rating by christopher Ewart
"As frustrations with home owners insurance in the state of Florida continue to rise it was very nice to have been connected with Julie at Carl Nguyen State Farm. As the office manager I'm sure she is very busy day to day but she took time to make sure my home owners policy was written and correct before the renewal deadline. I appreciate the continuous communication through phone and email through out the process as it reassured me of the pride she takes with clients, such as myself. Thank you, Chris E."
We responded:
"Chris, Thank you for sharing your experience! I'm glad Julie could assist you with your homeowners insurance, especially given the challenges in Florida. Her dedication to ensuring your policy was accurate and her continuous communication truly reflect the pride we take in serving our clients. We're grateful for your trust and are here for any future needs or questions. - Carl Nguyen - State Farm Insurance Agent, Winter Park, FL"
Irene Smith
August 30, 2024
5
out of
5
rating by Irene Smith
"I want to thank Julie Harper for always going the extra mile to find us the best insurance rate. She is a pleasure to work with! I would highly recommend her for any insurance needs. Chris Smith"
We responded:
"Thank you for your kind review, Irene! Julie is amazing at what she does and has been serving customers for the past 27 years at this office. I’m glad she was able to provide you with the best rate. Appreciate your continued business! "
Aaron Smith
August 29, 2024
5
out of
5
rating by Aaron Smith
"I've been a customer with them for over a year, and they have been nothing but perfect. Life has been so tough recently, and the agent Alex was so helpful with helping me move my payments around and lowering my rate! Seriously, I don't know what I would have done without their assistance. Alex is a great employee and took a huge stress off my shoulders."
We responded:
"Aaron, thank you for your kind words and for being with us for over a year. I'm glad Alex could assist you during such a tough time and help with your payments and rate. It's wonderful to know that his efforts made a significant difference for you. If you need any further assistance, our office is always here to help. - Carl Nguyen - State Farm Insurance Agent, Winter Park, FL"
Leslie Quiñones
August 26, 2024
5
out of
5
rating by Leslie Quiñones
"Priscilla Sosa is very kind, professional and a hard worker. She helped me obtain a good rate and coverage for car insurance. I would recommend Priscilla for anyone looking for insurance. She is very helpful and is very well informed with all information associated with her job. GIVE THIS WOMAN A RAISE! 👏🏼👏🏼"
We responded:
"Leslie, thank you for your wonderful review! I'm glad to hear that Priscilla was able to assist you with obtaining a good rate and coverage for your car insurance. We appreciate your recommendation and your kind words about her professionalism and dedication. If you have any future needs or questions, our office is here to help. - Carl Nguyen - State Farm Insurance Agent, Winter Park, FL"
Rylan Russo
August 20, 2024
5
out of
5
rating by Rylan Russo
"I recently experienced a major car issue that left me stranded on the side of the road. After waiting over two hours for roadside assistance, Julie Harper personally stepped in and saved the day. She secured a tow truck to get my car repaired and was incredibly helpful, kind, and understanding throughout the entire process. Without her assistance, I would likely still be stuck on the side of the road. Julie’s dedication and empathy made a stressful situation much more manageable. I can't thank her enough for going above and beyond to help me out."
We responded:
"Rylan, thank you for sharing your experience. I'm glad Julie was able to assist you during such a stressful situation. Her dedication and empathy are truly commendable, and I'm grateful to have her on our team. If you need any further assistance, please don't hesitate to reach out. - Carl Nguyen - State Farm Insurance Agent, Winter Park, FL"
Tam Pham
August 17, 2024
5
out of
5
rating by Tam Pham
"Hi Carl Nguyen I wanted to take a moment to express my appreciation for the outstanding service provided by your team at State Farm Insurance. It's evident that you invest a great deal of effort into training your staff to deliver excellent customer service. I have consistently found your team to be not only helpful but also genuinely committed to assisting clients with their needs. Your leadership and dedication to creating a supportive environment are truly commendable. I would rate my experience with your office a solid 5 stars! Thank you for your hard work and for fostering such a positive atmosphere. Best regards, Tam Pham"
We responded:
"Dear Tam- thank you for taking your precious time to provide us with a wonderful feedback. Our team always strive to deliver a remarkable service with every interaction. We put a lot emphasis on continuing education for the team to stay up-to-date on our industry so we can serve and protect our customers with confidence. Appreciate your continued business! "
Tuan Pham
July 20, 2024
5
out of
5
rating by Tuan Pham
"Review writings in English and Vietnamese from their real client. Shoutout to this amazing insurance office. I forgot how I found out about you guys, but I found you guys when I was in a dark moment. Anyway, I'm beyond grateful and happy when I worked with this phenomenal team. I was struggling with finding a home insurance coverage for my purchasing property. After many calls with 30+ different companies, either they denied coverage or provided insanely high premiums. Finally, I spoke with Quinn; she guided me through each step to get the most affordable home insurance for my house. I was impressed with their work styles & communications. Fast & efficient services. Thank you million times to your office and team which facilitating my first time home purchase to be seamless. High Five. We appreciate you. (Lynn from the Pham family) Văn phòng bảo hiểm uy tín, làm việc tận tâm, hướng dẫn rõ ràng. Mình có ấn tượng tốt với nhân viên ở đây vì họ trình bày rõ ràng, nhanh, và hiệu quả. Bên lender của mình đã hối thúc, làm cho tình hình rất áp lực để đóng deal nhà, nhưng Quinn và team của cô ấy đã hoàn thành bảo hiểm cho mình rất nhanh, giá cả hợp lý. Trường hợp của mình cũng thuộc dạng khó để kiếm bảo hiểm nhà, nhưng văn phòng giúp đỡ và giới thiệu người kiểm tra nha nhiệt tình. Nhanh gọn lẹ. Cảm ơn văn phòng rất nhiều ạ & sẽ giới thiệu tới tất cả những người mà mình biết."
We responded:
"Thank for your gracious feedback! Our team always strive to deliver a remarkable service in every interaction. Quinn is a tremendous asset to our team and glad she was able to assist with meeting your deadline in obtaining homeowners insurance for your first home. Welcome to our agency and appreciate your business! "
winst ngoc
July 19, 2024
5
out of
5
rating by winst ngoc
"Very helpful and respectful."
We responded:
"Hey Winst! I'm so glad you found our service helpful and respectful! Thanks for the awesome review! If you ever need anything else, we're here for you. - Carl Nguyen - State Farm Insurance Agent, Winter Park, FL"
Wendy Langford
July 16, 2024
5
out of
5
rating by Wendy Langford
"Javier Reyes was very helpful in getting me auto and home insurance and saved me quite a bit of money. He walked me through every step of the way and was very informative and kind. I recommend this agency and Javier for all of your insurance needs."
We responded:
"Thank you, Wendy, for sharing your experience with Javier! We're glad he could assist you with your auto and home insurance needs, providing informative and kind service along the way. We appreciate your recommendation and look forward to helping you in the future. - Carl Nguyen - State Farm Insurance Agent, Winter Park, FL"
Sergio Fdez Guardiola
July 16, 2024
5
out of
5
rating by Sergio Fdez Guardiola
"As a new client I have had excellent personal service from javier from the first moment and they offered me an option that was much better than my current insurance. Delighted by the moment"
We responded:
"Sergio, thank you for sharing your positive experience with Javier! I'm glad he was able to provide you with excellent service and find a better insurance option for you. We're grateful for your kind words and look forward to assisting you with any future insurance needs. - Carl Nguyen - State Farm Insurance Agent, Winter Park, FL"
James Hoppe
July 16, 2024
5
out of
5
rating by James Hoppe
"What I like about State Farm and Carl in particular is his honesty. He doesn’t sugarcoat things he tells you exactly why you need the insurance and why this is the best policy for you. I feel I get the fairest rates and the best coverage. Insurance is expensive and Florida is a tough market, but it’s a necessary expense and I feel comfortable and confident that I I know exactly what I’m getting with my policies. There is full transparency and any questions I have they are readily available with an answer. Highly recommend him."
We responded:
"Hi James, thanks a lot for your review. I'm glad you appreciate my straightforward approach and that you feel you’re getting the best coverage at fair rates. Navigating the insurance market in Florida can be tough, so I’m happy to hear that you feel confident and well-informed about your policies. Your comfort and trust mean a lot to me, and I’m always here to answer any questions you might have. It’s important to me that my clients have a clear understanding of what they’re getting. Thanks again for the recommendation. - Carl Nguyen - State Farm Insurance Agent, Winter Park, FL"
John Dai
June 28, 2024
5
out of
5
rating by John Dai
"Provide great service. The agent (Alex Duong) answered all my questions and genuinely explained in detail about the policy and coverage."
We responded:
"John, I'm glad to hear that you found our service great! I'm delighted I could answer all your questions and provide detailed explanations about your policy and coverage. Thank you for your positive feedback, and I look forward to assisting you with any future insurance needs. - Carl Nguyen, State Farm Insurance Agent, Winter Park, FL"
Van Vo
June 16, 2024
5
out of
5
rating by Van Vo
"Alex Duong is an amazing agent. Please contact him for the best insurance!"
We responded:
"Thank you, Van Vo, for your kind words! We're so happy to hear that Alex provided you with excellent service. We agree that he's a fantastic agent and always goes the extra mile for our clients. We appreciate your support and recommendation! - Carl Nguyen - State Farm Insurance Agent, Winter Park, FL"
Tien Nguyen
June 13, 2024
5
out of
5
rating by Tien Nguyen
"Alex Duong was very friendly and super helpful. He provided excellent service! Answered and clarified all my questions with details. Highly recommend him to everyone and will refer my friends and family here. Thank you!"
We responded:
"Tien, I'm thrilled to hear that Alex provided you with excellent service, answered all your questions, and clarified details for you! We're pleased that you had a great experience and appreciate your recommendation to friends and family. If you need anything else, feel free to reach out. - Carl Nguyen - State Farm Insurance Agent, Winter Park, FL"
hung bui
June 13, 2024
5
out of
5
rating by hung bui
"Thanks Alex Duong to help me set up everything smoothly"
We responded:
"Thank you, Hung! I'm pleased to hear that Alex helped you set everything up smoothly! We're grateful for your positive feedback and look forward to assisting you further. Feel free to reach out for any insurance needs you may have. - Carl Nguyen, State Farm Insurance Agent, Winter Park, FL"
Lieu Nguyen
June 12, 2024
5
out of
5
rating by Lieu Nguyen
"Alex Duong went above and beyond to help me with my home and auto insurance. He was very knowledgeable and accommodating. The customer service was amazing, I highly recommend!"
We responded:
"Alex, I'm thrilled to hear about the exceptional service you received for your home and auto insurance needs! Your satisfaction is our top priority, and we're grateful for your recommendation. We're here for you whenever you need assistance in the future! - Carl Nguyen - State Farm Insurance Agent, Winter Park, FL"
tina hall
June 7, 2024
1
out of
5
rating by tina hall
"WORST insurance agency I've ever dealt with in my 40 years of having car insurance. I had 5 vehicles through this agency. On March 10 I requested policy changes to all 5 which would reduce my premiums by HUNDREDS of dollars. Today is May 31, and NONE of the changes have been made, I've made DOZENS of calls, and they continue to send me harassing bills for $18 for health care. I'm filing a BBB complaint and will go to the local news channels shortly if this is not resolved. Instead of making the changes I requested, they continued to increase my premiums and everyone I talk to blames someone else. HORRIBLE. There are many other agencies you can pick from DO NOT USE THIS ONE Follow Up to response: I've spent HOURS calling your office speaking to just about everyone. You blame the problem on technology, the underwriting department, refer me to customer service who sends me back to you. I requested a change on March 10, 2024 and to date, June 7, it is still not done AND you continue to send me erroneous invoices when you own me HUNDREDS of dollars. What kind of company takes THREE months to process a simple policy change? All of the excuses you give as to why this hasn't been done are your internal problems that should be fixed. How dare you insinuate I haven't called you back. Shame on you."
We responded:
"Dear Tina- I apologize about the inconvenience this has caused you and I am sorry you feel this way about our agency. Our agency has been around for over 47 years and our #1 goal is to serve and protect our valued customers with integrity and honesty. There are many factors that go into services (such as changes) and pricing that are handled and processed by the underwriting department. Our customer care manager has left several messages for your call back. We would welcome a return phone call from you to quickly resolve this situation. Thank you and hope to hear from you soon! "
Ly Nguyen
June 4, 2024
5
out of
5
rating by Ly Nguyen
"Hello everyone. I was introduced by a friend to buy car insurance here. The consultant - ALEX DUONG - enthusiastically helped me with everything, wholeheartedly and cheerfully. Your enthusiasm is so precious. I really appreciate it. Thank you for that. I would give this guy 10 stars if I could!"
We responded:
"Ly, your feedback is truly appreciated! I'm glad Alex provided you with assistance for your car insurance needs. We're grateful for your kind words and look forward to assisting you further in the future! Carl Nguyen - State Farm Insurance Agent, Winter Park, FL"
Brandon Porterfield
May 31, 2024
5
out of
5
rating by Brandon Porterfield
"All I can say is that this team is amazing! My family has been dealing with Julie at this office for years and have always had superior service. Julie has been great at assisting us resolve issues. The entire team is professional, efficient, effective and committed to their clients."
We responded:
"Thank you so much for your feedback, Brandon. Julie is amazing and has over 26 years of experience with State Farm. Our office takes pride on delivering the remarkable service to all of our valued customers whom we love to serve and protect. Appreciate your continued business!"
Tiffany Bustamante
May 29, 2024
5
out of
5
rating by Tiffany Bustamante
"Priscilla was very helpful!! Thanks so much!"
We responded:
"Tiffany, your review means a lot to us! I'm pleased to hear that Priscilla was very helpful in assisting you. We're grateful for the opportunity to provide you with exceptional service. Please feel free to reach out for any future insurance needs. - Carl Nguyen, State Farm Insurance Agent, Winter Park, FL"
Mike Hayden
May 23, 2024
5
out of
5
rating by Mike Hayden
"Carl and his team are absolute ROCK STARS! Every time I call the office they are very helpful and offer plenty of assistance guiding me through the insurance process. Priscilla even found an additional discount to help lower my monthly bill. I am more than pleased with my service."
We responded:
"Mike, we love hearing that you found our team to be rock stars! We're delighted that Priscilla was able to help lower your monthly bill and provide exceptional guidance. Thank you for choosing our office for your insurance needs. We look forward to assisting you further in the future! - Carl Nguyen - State Farm Insurance Agent, Winter Park, FL"
Larry Lawres
May 17, 2024
5
out of
5
rating by Larry Lawres
"I have been doing business with this agency for 40 years with its previous owner Don Cerenzio but luckily for me JULIE HARPER ( off mgr) remains. I have always been handled / taken care of. Thru hurricanes / business burglaries. Auto accidents etc. quickly and as urgently as the situation dictated , i get return phone calls same day not days later etc. you get what you pay for with state farm ( and that is good) BUT with this agency you get JULIE HARPER. and that great and is worth paying for alone! I couldn’t be happier , i can’t see you anywhere else but with Julie. If the quotes not as cheap as mothers insurance co 😂etc there is a reason why 🤔. Cause they can’t afford to hire people like JULIE!"
We responded:
"Larry- Thank you so much for the kind words on Julie! She is exceptional at what she does for the past 27 years with this agency. She is a servant leader to the team and loves to serve and protect her valued customers. Appreciate your continued trust and confidence in Julie and our agency. Best, "
Jacinto Ramirez
May 16, 2024
5
out of
5
rating by Jacinto Ramirez
"Experience and knowledge, excellent customer service from agent Javier Reyes."
We responded:
"Jacinto, your feedback is truly appreciated! I'm pleased to hear that Javier provided you with excellent customer service and demonstrated great experience and knowledge. We're grateful for your positive review and look forward to assisting you with all your insurance needs. Thank you for choosing our office! - Carl Nguyen - State Farm Insurance Agent, Winter Park, FL"
Migdalia Otero
May 14, 2024
5
out of
5
rating by Migdalia Otero
"Me atendio super.entendio muy bien amistosa y sabia que yo necesitaba.crasiad"
We responded:
"Gracias por la reseña excepcional, Migdalia! Estamos muy contentos de que haya tenido una gran experiencia con nuestro equipo. Estamos felices de tenerla como parte de la familia de State Farm! - Carl Nguyen - State Farm Insurance Agent, Winter Park, FL"